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:: Monday, May 31, 2004 ::
Check Engine Light Not Covered Under Warranty: Your Action Required:
A Wired News Report excerpt (by Julia Sheeres):
Rachel Seymour, a college student from Portland, Oregon, has had her 2002 Kia Spectra serviced 12 times for a Check Engine light problem. Each time, she's forced to take it to a Kia dealership, where a technician hooks her car up to a computer, runs a battery of tests and charges her $120 to diagnose and repair the same problem: a loose gas cap.
Seymour said she has no problem screwing a gas cap into place, and that the light has even come on while she's driving home from getting her car serviced. But the dealership has stubbornly stood by its computer diagnosis, saying the car's oxygen sensors are detecting vapors from a loose gas cap and triggering the Check Engine light -- a "consumer error" that is not covered under the car's warranty.
Fed up with wasting time and money, Seymour resorted to a low-tech solution to mask the high-tech problem: She covered the warning light with electrical tape so she wouldn't have to look at it.
"There is really no time in my schedule for sitting around a car dealership listening to some fat guy in a clip-on tie tell me that the problem is my fault," she said. "Instead of explaining anything to me they just pull out a warranty sheet with a highlighted portion indicating that they don't cover Check Engine light problems."
A bill floating through Congress could help people like Seymour by forcing automakers to share diagnostic codes with car buyers and independent mechanics. The MotorVehicle Owners' Right to Repair Act would give Seymour the means to determine whether the Check Engine light signaled another gas cap vagary or a major oil leak. The legislation would also allow Seymour to choose an independent -- and possibly cheaper -- repair shop instead of being forced to go to the dealership.
A simple little note to your Congressman now might save consumers millions in the future. I swear it took me five minutes--go to your State Representative Now [>]
:: Max 2:01 PM [+] ::
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